PlusHeat

PlusHeat provides boiler and home emergency cover, with plans for homeowners and landlords.

Quick overview

It also offers boiler servicing, repairs and installation.

Boiler and heating cover options include repairs to boilers and controls.
Some plans extend to plumbing, electrics, home security and pest control.
Landlord cover options include an annual boiler service and Gas Safety Certificate (CP12).
Online forms are available for service requests and breakdown reports.
Searchable help articles cover boiler problems and central heating.

Introduction

PlusHeat provides home emergency cover, boiler servicing, repairs and boiler installation. It offers plans for homeowners and landlords.

Its cover options include boilers and controls, central heating and wider home emergencies. Depending on the plan, these can extend to plumbing, electrics, drainage, home security and pest control.

What PlusHeat offers

PlusHeat offers boiler and heating cover alongside plans that include additional home systems. Landlord cover is available for rental properties, with options including an annual boiler service and a Gas Safety Certificate (CP12).

Separate services include boiler servicing, boiler repairs and installation. An initial boiler repair is also available with 12 months of cover and an annual service.

Product and service categories

Boiler and heating cover

Boiler cover includes repairs to boilers and controls, with parts and labour included. Heating cover adds central heating. The landlord cover options describe components such as pumps, motorised valves, radiator valves, pipes, fittings and hot water tanks.

Home emergency cover

Some plans extend beyond heating to plumbing and electrical systems. Landlord cover options include emergency repairs to internal plumbing components and internal electrical wiring, fuse boards, circuit breakers, sockets and switches. Selected plans also include home security assistance for broken locks, lost keys and boarding up damaged windows or external doors.

Pest control is listed among the additional cover options. The landlord cover page names rats, mice and wasps in the home or garden.

Landlord cover

Landlord plans cover boilers, with central heating included in some options. Annual boiler servicing and a Gas Safety Certificate (CP12) are listed with landlord cover. Cover can be arranged for multiple properties, with separate cover for each address or boiler.

Boiler servicing

PlusHeat offers an annual boiler service. The service includes visual checks for leaks, damage and wear, as well as checks of gas flow, pressure, the flue, ventilation and internal parts. The condensate trap is cleaned if needed, system pressure is checked and adjusted, and radiators receive a quick check and are bled if needed.

Boiler repair and cover

PlusHeat offers an initial boiler repair alongside 12 months of breakdown cover. The service also includes an annual boiler service. Parts and labour are covered on the initial repair and subsequent call-outs.

Boiler installation

PlusHeat offers boiler installation. The process includes answering questions about the property, choosing a boiler package and selecting an installation date.

Browse the full range on the PlusHeat website.

More Info

Using the website

The website has searchable help articles covering boiler problems, error codes and boiler controls. Other advice topics include central heating, homecare and finding a boiler’s age.

PlusHeat provides online forms for service and repair requests. The service form asks for details about the issue and can accept optional photos. It also lists requests for gas fire services, Gas Safety Certificates, electrical installation condition reports and energy performance certificates.

Notable features

Shoppers can report a breakdown online and indicate how urgent the issue is. The service request form also asks for preferred dates and times, boiler information and a description of the issue.

PlusHeat offers contact by phone, chat and message.

Frequently asked questions

Does PlusHeat offer cover for landlords?

Yes. Landlord options include boiler cover and central heating cover, with an annual service and Gas Safety Certificate (CP12) listed among the services.

Can landlord cover be arranged for more than one property?

Yes. PlusHeat says separate cover can be arranged for each address or boiler.

What does the boiler service include?

The service includes checks of the boiler, internal parts, gas flow, pressure, flue and ventilation. Radiators are checked and bled if needed, while the condensate trap is cleaned if needed.

Can I report a breakdown online?

Yes. The breakdown form asks what needs repair and how urgent the issue is.

Can I add photos to a service request?

Yes. The service request form includes an optional photo upload.

What should I do before a boiler service appointment?

PlusHeat asks that the engineer can access the boiler and that the surrounding area is clear. It also asks shoppers to keep boiler paperwork handy and make sure someone over 18 is at home.

Does PlusHeat offer boiler installation?

Yes. The installation process includes a property questionnaire, a choice of boiler package and an installation date.

Key takeaways

PlusHeat offers boiler, heating and home emergency cover for homeowners and landlords.
Landlord cover options include annual servicing and a Gas Safety Certificate (CP12).
Boiler servicing, repair and installation are available as services.
Online forms accept service requests and breakdown reports.
Searchable help articles cover boiler problems, error codes and central heating.

Summary

PlusHeat offers a choice of boiler and home emergency cover, alongside servicing, repairs and installation. Its landlord options extend to rental properties, and its website provides forms for reporting issues and requesting services.