Fibrely

Fibrely provides full fibre broadband and 5G SIM-only mobile plans, alongside online security services and a Wi-Fi add-on.

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Quick overview

Its broadband plans include a hub and standard installation, while the mobile range has several data allowances and a choice of physical SIM or eSIM.

Broadband plans use fibre to the premises and come with a Wi-Fi 7 hub.
Mobile allowances include 10GB, 20GB, 50GB and unlimited data.
Fibrely handles contact with the previous broadband provider during a switch.
The website has a postcode checker and a searchable help centre.
Customers can manage account details and contact preferences online.

Introduction

Fibrely provides full fibre broadband and 5G SIM-only mobile plans. It also offers online security services and a Wi-Fi add-on.

The broadband range includes plans with different speeds, while mobile plans have a choice of data allowances. Physical SIMs and eSIMs are available.

What Fibrely offers

Fibrely provides broadband, mobile and online security services. Broadband plans include a hub and standard installation, and the mobile range includes monthly rolling plans.

The provider handles contact with the previous broadband provider when switching. Mobile customers can also transfer an existing number using a PAC code.

Product and service categories

Full fibre broadband

Fibrely offers full fibre broadband plans with a choice of speeds. Its broadband plans use FTTP, or fibre to the premises. A Wi-Fi 7 hub and standard installation are included with the plans.

5G mobile

Fibrely offers 5G SIM-only plans with physical SIM and eSIM options. Data allowances include 10GB, 20GB, 50GB and unlimited data. The 50GB plan allows tethering, and Wi-Fi calling is available on mobile plans.

Wi-Fi add-on

A whole-home Wi-Fi add-on is available alongside Fibrely services. The add-on uses an ASUS mesh Wi-Fi system. It uses one network name.

Online security

Fibrely offers online security services. Features named on the broadband page include a VPN and children's profiles with time limits. The site also lists a banking protection feature.

Browse the full range on the Fibrely website.

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Brands named on the site

ASUS is named in connection with the mesh Wi-Fi add-on.

Using the website

The website has a postcode checker for broadband availability and an online ordering process. An account area lets customers update their details and contact preferences.

The help centre can be searched or browsed by topic. Its articles cover hubs and devices, account management, mobile SIMs and data, switching and moving home.

Notable features

Fibrely offers standard broadband installation and handles contact with the previous provider during a broadband switch. Its mobile service supports number transfers using a PAC code.

The website provides live chat, phone and email contact options, alongside the help centre.

Frequently asked questions

What does FTTP mean?

FTTP means fibre to the premises. Fibrely offers FTTP broadband plans.

Does Fibrely offer eSIMs?

Yes, Fibrely lists eSIMs and physical SIMs. Both are options in its mobile range.

Can I keep my mobile number?

Fibrely offers number transfers. Its instructions say to obtain a PAC code from the existing SIM and provide it when ordering.

Is Wi-Fi calling available?

Fibrely lists Wi-Fi calling on its mobile plans. No app is required for the feature.

Can I manage my account online?

Fibrely has an account area. It can be used to update details and contact preferences.

How can I contact Fibrely?

The contact page lists live chat, phone and email. The searchable help centre also has articles about Fibrely services.

Key takeaways

Fibrely provides full fibre broadband and 5G SIM-only plans.
Broadband plans include a Wi-Fi 7 hub and standard installation.
Mobile options include physical SIMs, eSIMs and several data allowances.
A mesh Wi-Fi add-on and online security services are also available.
The website includes a postcode checker, account area and help centre.

Summary

Fibrely brings together broadband, mobile and online security services, with a choice of broadband speeds and mobile data allowances. Its website also provides account management, support articles and contact options.