Our Taap

Our Taap offers countertop water filtration systems, subscriptions and installation services.

Quick overview

Its range includes mains-connected systems and a plug-in option, plus replacement filters and drinkware.

A multi-temperature system offers chilled, room-temperature and boiling water.
A chilled water system also offers room-temperature water.
The plug-in system has a one-litre tank and needs no plumbing.
Replacement filter packs and filter and UV packs are available.
The website offers user guides, how-to videos and an area-level water report tool.

Introduction

Our Taap offers countertop water filtration systems, along with subscriptions and installation services.

The range includes systems offering chilled, room-temperature and boiling water, as well as replacement filters, UV kits, bottles and glasses.

What Our Taap offers

The water systems include mains-connected and plug-in options. Our Taap also offers subscription plans that include filters, servicing, maintenance and engineer support.

Product and service categories

Multi-temperature water systems

One countertop system offers chilled, room-temperature and boiling water. It has 50 temperature settings, triple filtration and UV purification. Features include a child lock and a preset glass-size setting.

Chilled water systems

A mains-connected countertop system provides chilled and room-temperature water. It uses multi-stage filtration and has a light cue for filter changes. The chilled setting is 8°C.

Plug-in water systems

The plug-in system offers boiling and room-temperature filtered water. It has a one-litre tank and does not require plumbing. Its filter uses electro-adsorption, and the system gives a reminder when the filter needs changing.

Filters and drinkware

Our Taap offers replacement filter packs and filter and UV packs. There are also filter packs for the plug-in system. Drinkware includes bottles, glasses and a carafe with glasses.

Browse the full range on the Our Taap website.

More Info

Using the website

The website offers search, customer login and a product comparison feature. It also has user guides, filter-changing instructions, descaling instructions and how-to videos for water systems.

A postcode tool provides an area-level water report using water quality data. The information is not property-specific testing.

Notable features

Our Taap offers technician installation for its mains-connected systems. The technician connects the system to the mains and shows the user how it works.

Installation can be scheduled online after completing an order or arranged by phone. For a property with a water softener, the technician connects the system to the mains before the softener.

Frequently asked questions

What temperatures does the multi-temperature system offer?

It offers chilled, room-temperature and boiling water. There are 50 temperature settings.

What are the dimensions of the chilled water system?

The countertop system is 341mm high and 414mm deep. It is 165mm wide.

Does the plug-in system need plumbing?

No plumbing or engineer is needed. The system plugs into a socket and has a one-litre tank to fill with water.

Can a system be installed in a rented property?

Our Taap recommends obtaining the property owner's permission. Installation requires a hole of approximately 6mm through the worktop to connect to the mains water supply.

What does a subscription include?

Subscriptions include filters, servicing, maintenance and engineer support. The equipment is hired, with Our Taap retaining ownership during the agreement.

Are instructions available for changing a filter?

Yes, the website offers filter-changing instructions. It also has user guides and how-to videos for water systems.

Key takeaways

Countertop systems offer different water temperature options.
Mains-connected and plug-in systems are available.
Replacement filters and UV kits are offered alongside drinkware.
Subscriptions include servicing, maintenance and engineer support.
The website has guides, videos and an area-level water report tool.

Summary

Our Taap offers countertop water systems with a choice of temperature settings and connection types, supported by installation services, subscriptions, replacement filters and online guides.

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Ready to shop? See the full range on the Our Taap website.

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This guide was written by AI. It does not represent the views or opinions of the website owner.

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Updated November 2026

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