Helves

Helves provides digital services for businesses, covering websites, e-commerce, marketing and AI automation.

Quick overview

It offers project-based work and ongoing support, with responsibilities and review points set out in a written scope.

Website work can include page structure, design, builds and enquiry forms.
E-commerce services cover store reviews and improvements to product pages, baskets and checkout.
Marketing work includes campaign management, search visibility and social media content.
AI services include workflow assessments, system integrations, assistants and managed customer support.
An enquiry form lets businesses describe their challenge and select an area of interest.

Introduction

Helves provides digital services for businesses, including websites, marketing, e-commerce and AI automation.

Its work covers website design and development, campaign management, social media, online store improvements and automated workflows.

What Helves offers

Helves offers project-based work and ongoing support. A project can cover a website redesign, landing page, e-commerce improvement, campaign or automation. Ongoing work can include marketing, website improvements, e-commerce optimisation and digital support.

The studio also offers website conversion reviews, AI workflow assessments and managed AI customer support. Its work includes digital portals as well as websites and online stores.

Product and service categories

Websites

Website work can include positioning, page structure, copy and design. Helves also offers website builds, accessibility checks and enquiry forms. The service can include launch work, redirects and handover, with the work included agreed before it begins.

E-commerce

Helves builds and improves online stores, starting with a store review and a list of priorities. Work can cover product and category pages, baskets and checkout. Shopify development is offered where it fits the project.

Advertising and marketing

Marketing services include campaign strategy, creative testing and campaign management across agreed channels. Helves lists Google Ads and social media campaigns, along with campaign copy and creative. Campaign landing pages are also included among the available work.

Search visibility

Helves offers ongoing technical, content and visibility work for search and AI search. The work can include agreed priority topics and a monthly visibility and enquiry review. Content volume and responsibilities are agreed in writing.

Social media

Social media work includes platform and audience planning, content themes and creative concepts. Helves offers content calendars, copywriting and publishing. Platforms, output and response coverage are set out in the proposal.

AI automation

AI automation services include workflow reviews, lead capture and follow-up automation. Helves also lists CRM and system integrations, AI knowledge bases, assistants and reporting automation. Work can include mapping a workflow, testing against agreed requirements, handover and team training.

Browse the full range on the Helves website.

More Info

Using the website

The website has an enquiry form where businesses can describe their main challenge and select an area of interest. The listed interests include getting more customers, selling more online, reducing repetitive work and AI customer support.

There is also a blog with guidance on auditing a business website for lost enquiries, including topics such as forms, mobile usability and calls to action.

Notable features

Helves sets out work in a written scope covering responsibilities and review points. Ongoing work uses monthly priorities and a short report on the work completed, performance changes and suggested next steps.

For automation projects, Helves describes agreeing human review, access, training and maintenance ownership before handover. Ongoing support can also be agreed where useful.

Frequently asked questions

What does a website conversion review cover?

It reviews messaging, journeys and forms. It includes a prioritised list of improvements.

Does Helves work on Shopify stores?

Helves offers Shopify development where it fits. Its e-commerce work can also include product and category page improvements.

What can a social media service include?

It can include a content calendar, copywriting and publishing. Platforms, output and response coverage are agreed in the proposal.

What does an AI workflow assessment involve?

Helves maps workflows and ranks opportunities. The assessment includes a suggested first build.

Can Helves provide AI customer support?

Yes, Helves offers managed AI customer support. The service includes setup and implementation, followed by ongoing management.

What happens after an enquiry?

Helves reviews the information shared and offers a short conversation about the business and its objective. Where appropriate, it provides a written scope setting out the work and responsibilities.

Key takeaways

Website services cover structure, design and builds.
E-commerce work includes store reviews and improvements to product pages, baskets and checkout.
Marketing services include campaigns, search visibility and social media.
AI services cover workflow assessments, automation and managed customer support.
Work can be arranged as a project or as ongoing support.

Summary

Helves offers businesses a range of digital services, from website and online store work to marketing and AI automation. The scope and responsibilities are agreed for the work, with review points and reporting included in its approach.